Privacy Policy

Overview & Scope

Last Updated: October 4, 2026

Subterra Infrastructure Company LLC (“Subterra,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website (subterrainfrastructure.com) or communicate with us regarding underground utility, excavation, and horizontal directional drilling services in South Florida.

1. Information We Collect

We collect personal information that you voluntarily submit when requesting a quote, project consultation, or contacting our team. This includes:

  • Contact Details: Full name, business email address, phone number, and physical mailing or job site address.
  • Project Specifications: Scope of work, job site location, utility plans, geotechnical considerations, and scheduling timelines submitted via our forms or direct email correspondence.
  • Automated Usage Data: Technical information such as IP address, browser type, operating system, and general browsing interactions collected through standard cookies.

2. How We Use Your Information

We use the information collected strictly for legitimate business and operational purposes:

  • To evaluate project parameters, prepare detailed proposals, and provide commercial estimates.
  • To communicate directly with general contractors, project managers, municipalities, and commercial clients regarding ongoing or prospective jobs.
  • To coordinate site logistics, safety protocols, and underground utility locating procedures.
  • To maintain compliance with applicable Florida construction, licensing, and corporate disclosure regulations.

3. Sharing and Disclosure of Information

Subterra Infrastructure Company LLC does not sell, rent, or lease your personal data to third parties. We only disclose project and contact details:

  • Service Providers and Subcontractors: Trusted partners who assist in site operations, surveying, utility locating (Sunshine 811), or IT infrastructure management, bound by strict confidentiality terms.
  • Legal Compliance: When required by Florida statutory law, judicial subpoenas, or regulatory enforcement agencies to protect the safety, rights, and property of our company, employees, and the public.

4. Data Security

We implement industry-standard organizational and technical security measures to protect your information against unauthorized access, alteration, or disclosure. However, no digital transmission or online storage system can be guaranteed 100% secure.

5. Third-Party Links

Our website may contain links to external sites (such as licensing verification databases, municipal resources, or social media platforms). We are not responsible for the privacy practices or operational policies of third-party domains.

6. Contact Us

For questions regarding this Privacy Policy or our operational handling of your information, please contact us:

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